Refund policy

30-day money back guarantee!
We are committed to providing the highest quality products & services to our community, which is why we offer a 30-day money-back guarantee! If for any reason you are not satisfied, you have 30 days after receiving your item to request a refund or exchange. Unfortunately, we cannot refund sale items or gift cards. If your request is approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

Damages
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Your trust & providing quality customer service is important to us!
Simply contact us if you have any questions, concerns, or if for any reason you are not satisfied at heather@botanicalcompanions.com. Please be patient as we have a lot of growing going on & value a work-lifestyle balance for our team.

May you and yours have health and joy!